Your Employee Assistance Program - Support When You Want It
Everyone can use assistance and support at times.
This is when your Employee Assistance Program will make a positive difference for you.
Confidential, Professional Assistance for Diverse Issues - And with Fast Response.
You can call your employee assistance program (EAP) for any work or personal concern that you
have.
Here's How It Works
- You identify the situation you want to explore and improve. We have provided consultation and assistance in matters involving career, parenting, workplace issues, relationships, finances, health matters, major life changes, anxiety, low self-esteem, anger, abuse, depression, alcohol or drug abuse, grief and loss, and many other issues to thousands of regional residents for more than forty years.
- Call Family & Childrens Service of Ithaca (your EAP) for consultation. Call 273-7494 or 1-800-834-1239. During the day, you will reach our offices. In the evenings and on weekends, your will reach our 24 hour answering service. State that you are an EAP participant seeking consultation. You will be asked a few brief questions, and your call will be forwarded to the appropriate staff person, who will return your call if unable to speak with you immediately.
- You will be directed as to the next step. This is usually a phone consultation leading to an appointment or a referral. In most cases, you will be able to set up an appointment within days, and urgent situations will be given immediate attention, depending on the nature of the matter. In situations involving children, extreme care is given to ensuring that the most appropriate assistance is offered for you and your child. Additional time may be required to schedule a meeting with the staff member best suited to meet your request.
The assistance you receive will be confidential and professional. Your employer has already made
financial arrangements for your EAP coverage. Later, use of your health insurance may be required if you
want to pursue continued service.
Your Employee Assistance Program - For Your Family too! And Flexible Hours!
The EAP is available to your eligible family members as well. They too can simply call
for consultation
and assistance, and confidential, professional service will be provided to them. Every effort will be
made to accomodate you and your family member's scheduling needs, and evening hours are available.
Family & Children's Service of Ithaca, EAP
204 North Cayuga Street, Ithaca, NY 14850
607-273-7494
1-800-834-1239
Summary
The Tuition Reimbursement Plan provides eligible employees with the opportunity to maintain or improve job-related skills through participation in course work at accredited colleges, universities and other educational institutions. BTI offers three different types of tuition reimbursement: 1) undergraduate and graduate level course work; 2) professional certification; and 3) lifetime learning. Tuition reimbursement is subject to current tax regulations. These programs, eligibility guidelines and reimbursement methods are outlined below.
Undergraduate and Graduate Level Courses
Eligibility: After one year of service, employees who regularly work 30 hours or more per week may apply for reimbursement for undergraduate or graduate level courses. Courses may be part of a degree program, or may be taken in a non-matriculated status. Courses must be taken through an accredited college or university.
Summary: BTI establishes an annual budget each year for tuition reimbursement. Employees will be reimbursed for 80% of tuition, books and applicable course fees for job related course work, up to a maximum of $5,250 per calendar year. Classes that are not job related, but are part of a degree program, will also be reimbursed, however preference will be given to classes that relate directly to career advancement. Whether a class relates directly to career advancement will be determined on a case-by-case basis by the Human Resources Manager. BTI will consider all requests for reimbursement up to the annual budgetary limit. Staff intending to undertake such coursework will be requested to notify Human Resources in writing by September 1 of each calendar year as part of the annual budgetary process.
Non-degree courses at Cornell: BTI employees are eligible to participate in the extramural education program at Cornell University after 6 months of employment. Cornell University guidelines apply. Eligible employees may take up to 4 credits per semester at Cornell in a non-degree status. Registration forms are available from Human Resources. Coursework must be approved in advance by the employee’s supervisor and the course instructor.
Reimbursement:
For undergraduate or graduate level coursework, tuition and eligible fees are reimbursed only for courses taken and completed with a final grade of at least "C" or equivalent.
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Reimbursement must be approved by Human Resources within 7 days of receipt of the
final grade.
- Reimbursements are subject to IRS regulations.
Not Reimbursable:
Application fees, transcript fees, test preparation fees, admission testing fees, placement fees, course waiver fees, late fees, parking fees, equipment purchase, tutoring fees, deferred tuition fees, student activity fees, and other similar fees.
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Fees are not reimbursable when an employee voluntarily terminates employment.
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Fees are not reimbursable if they have not been approved in advance.
Work Schedules:
Participation in the tuition reimbursement program should not in any way interfere with the employee’s ability to perform his or her job. Unless specific approval of both the employee’s supervisor and Human Resources is obtained in advance, an employee may not take a course during scheduled working hours. With supervisor and Human Resources approval, employees may use flex time to adjust their hours around their course work. Hours spent taking classes do not count as hours worked for the purposes of computing overtime.
Professional Certification Programs
Eligibility: After 6 months of employment, regular full and part time employees working 30 hours or more per week may apply for reimbursement for coursework leading to professional certification. Certification programs may include propriety programs and/or college level certification programs.
Summary: Programs leading to professional certification must be job-related, and should provide the participating employee with knowledge and skills applicable to their current position or career path.
Reimbursement: BTI will reimburse employees for 100% of course fees and books, upon successful completion of the course, up to $1,000 per calendar year, based on funds available. Employees will not be reimbursed if they do not complete all courses related to the certification program. For multi-class certification programs, employees may be reimbursed after completion of each class. If, however, all coursework is not completed for certification, employees will be required to pay BTI back 20% of the cost of each class completed.
Lifetime Learning and Wellness
BTI will reimburse employees for up to $100 per calendar year for non-college coursework, or for participation in wellness programs, including health club membership. Eligible employees must work a minimum of 20 hours per week and have been employed for 6 months. To be reimbursed for a lifetime learning program, a receipt and proof of class completion should be submitted to Human Resources. Life time learning classes do not need to be approved in advance.
Procedures
Employees must apply for tuition reimbursement in advance of taking classes. To apply, the employee must complete a Tuition Reimbursement Application Form and submit it to Human Resources. In addition to the application form, the employee should submit material describing the program and courses. Human Resources will notify the employee in writing as to whether the application has been approved.
To request reimbursement, the employee should submit the Tuition Reimbursement Form, along with a copy of the receipt for tuition, books and eligible fees, and a copy of their grade. If the course is incomplete, or a grade of below a “C” is received, the employee will not be reimbursed.
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Employees will be reimbursed through accounts payable within 30 days of submitting
reimbursement to Human Resources.
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For more information see
Summary Plan Description.